Facilities Management Laundry — Commercial Service & Repair

Your client's laundry goes down. You're the one who has to fix it.

FM providers are accountable for the equipment on client sites — even when it's a specialist trade they don't directly control. We work with facilities management companies across the East Midlands as a reliable laundry equipment service and repair partner, covering multiple client sites under one relationship.

The FM challenge with laundry equipment

Facilities managers don't always specialise in laundry equipment — but they're still responsible for it when something goes wrong on a care home site, a housing block, a school or a leisure centre. Finding a contractor who can respond quickly, carry the right credentials, and produce the compliance documentation the client expects takes time FM providers often don't have.

The paperwork matters as much as the fix.FM clients in regulated sectors — care, healthcare, social housing — need service records that meet their own compliance requirements. A repair that isn't documented properly is almost as bad as no repair at all when an inspector asks for the audit trail.

We work with FM providers as a named laundry equipment contractor: planned maintenance schedules across multiple sites, fast emergency callout response, and service records that meet the documentation requirements of the sectors you work in.

What we do for FM providers

Planned Maintenance Across Sites

• Annual or twice-yearly preventative maintenance per site

• Temperature verification for sites requiring HTM 01-04 compliance

• Heating element, bearing and seal inspections

• Consolidated service records — per site and per machine

• Priority callout response under the contract

Reactive & Replacement Work

• Emergency callouts and scheduled repair

• Gas safety inspections (Gas Safe Registered)

• WRAS-compliant water connection checks

• Replacement equipment supply and installation when machines reach end of life

• Removal and safe disposal of old equipment

Compliance documentation your clients will accept

Records that stand up to inspection

For sites in regulated sectors — care homes, healthcare, supported housing — laundry compliance records need to meet the standards CQC, Ofsted and internal audit teams check. We produce service records that document what was checked, what temperatures were verified, and what work was carried out.

Those records belong to you and your client. They sit in the laundry file at the site and give anyone who asks a clear, dated audit trail. That's part of what you're paying for when you put us on a contract.

ESPO Managing public-sector client sites? We're an ESPO framework supplier — if your client has public-sector procurement requirements, we can supply and service through the framework without a separate tender.

Why FM providers work with us

• Miele Approved Partner

• ESPO Framework Supplier

• ISO 9001 Registered

• Gas Safe Registered

• CHAS Accredited

• Safe Contractor

We're based in Syston, Leicestershire and cover the East Midlands — Leicestershire, Nottinghamshire, Derbyshire, Northamptonshire and Lincolnshire. CHAS and Safe Contractor accreditation means we meet the contractor vetting requirements most FM frameworks require before we arrive on a client site.

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